Cheers Kev. It’s reassuring that I had a quick response from the Silhouette Support team, for reference I’ve posted it below:
Hello,
Thank you for contacting us. My name is Caden, and I will be helping to resolve your questions and concerns on this matter.
I'm sorry to hear of the crashing issue! First, please do the following to clear your Silhouette Studio software preferences. Please note that this procedure will result in the removal of user generated cut settings (blade/thickness/speed settings) and user option selections:
Close Silhouette Studio
Open the Finder
Press [Cmd]+[Shift]+G
Type in ~/Library/Preferences
Press Return
Delete the Folder com.aspexsoftware.Silhouette_Studio (this one only)
Empty the Trash
Re-open Silhouette Studio
If the issue still persists, please do the following to test for a library corruption that may be causing this issue:
Open the Finder
Press [Cmd]+[Shift]+G
Type in /Library/Application Support
May alternately be located by typing ~/Library/Application Support
Press Return
Select the folder below, and rename by adding the word "old" onto the end
com.aspexsoftware.silhouette_studio.8 > com.aspexsoftware.silhouette_studio.8old
Attempt to start Silhouette Studio
If the issues continue just the same after this, you can reverse the steps above by deleting the word "old" and let us know if anything has changed in the startup process.
If the issue continues, please let us know the following:
- Operating System (Catalina, etc)
- RAM size (GB)
To locate this, please see the following:
Select the apple symbol at the top left corner
Select “About this Mac”
The system information will be listed
We look forward to assisting you further.
Thank you,